Not our problem

Here is an interesting NYT article about how Amazon won’t deal with complaints about stolen Kindles without a subpoena, even though they know the device is being used on their network.

This is a really bad move on Amazons part. If a customer actually files a police report, Amazon could reasonable assume that the device is stolen and not allow it on the network. That would be unfortunate for someone that bought it from the thief, but is consistent with how stolen property is generally treated. Changing their policy would also make Kindles less likely to be stolen because there would be less profit motive.

Allowing the stolen Kindles to continue to operate on Amazon’s network just sends the message: “We know it’s stolen and we know who has it. It’s just not our problem.”

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