If you have been following BMC for the past couple of years you have probably noticed a strong emphasis on Business Service Management (BSM). The Identity Management group is no exception.
If you are going to be at the Gartner Identity and Access Management Summit in LA, please stop by and see our booth. We will be talking our integration between IdM and BSM. One really interesting demo to see is our integration between IdM and the Remedy Service Request Manager and Help Desk.
Unfortunately I won’t be there, but if you are interested in either IdM or BSM there will be very knowledgeable people there to discuss it with you.